Privacy Policy

Last Updated: September 2026

Introduction

forest-sparrow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our live streaming services.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website, including contact and service request forms
• Subscribe to our newsletter or marketing communications
• Request quotes or information about our services
• Communicate with us via email or other channels

The personal information we collect may include:

• Name and job title
• Company or organisation name
• Email address
• Project details and service requirements
• Communication preferences

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns, including:

• Browser type and version
• Operating system
• IP address and general location data
• Pages visited and time spent on each page
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested services
• To prepare and deliver service proposals and quotes
• To process and manage your streaming projects
• To send administrative information, such as project updates
• To improve our website and services based on user feedback
• To comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and delivering services
• When required by law or to respond to legal processes
• To protect the rights, property, or safety of forest-sparrow, our users, or others
• In connection with a business transfer, merger, or acquisition

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. When personal information is no longer needed, we will securely delete or anonymise it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict certain processing activities
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

forest-sparrow
Level 14, 275 George Street
Sydney NSW 2000
Australia

Email: [email protected]