GDPR Compliance

Last Updated: September 2026

Introduction

forest-sparrow is committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This page outlines how we process personal data in accordance with GDPR requirements and explains the rights available to individuals in the European Economic Area (EEA) and the United Kingdom.

Data Controller

forest-sparrow acts as the data controller for personal data collected through our website and in connection with our services. This means we determine the purposes and means of processing your personal data.

Contact details:

forest-sparrow
Level 14, 275 George Street
Sydney NSW 2000
Australia

Email: [email protected]

Legal Basis for Processing

Under the GDPR, we must have a lawful basis for processing your personal data. We rely on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

Your Rights Under GDPR

If you are located in the EEA or UK, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of your request, free of charge in most circumstances.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.

Exercising Your Rights

To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month. In certain circumstances, we may extend this period by up to two months, in which case we will inform you of the extension and the reasons for it.

We may request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.

International Data Transfers

As we are based in Australia, your personal data may be transferred to and processed in Australia. When transferring personal data from the EEA or UK, we ensure appropriate safeguards are in place to protect your data, such as:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other legally approved transfer mechanisms

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

Data Security

We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data where appropriate
• Measures to ensure ongoing confidentiality, integrity, availability, and resilience of processing systems
• Regular testing and evaluation of security measures
• Staff training on data protection

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. If you are in the EEA or UK, you can contact the data protection authority in your country of residence.

However, we would appreciate the opportunity to address your concerns before you approach a supervisory authority, so please contact us in the first instance.

Changes to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about GDPR compliance or how we handle your personal data, please contact us at:

forest-sparrow
Level 14, 275 George Street
Sydney NSW 2000
Australia

Email: [email protected]